In Part 2 of our Communication in the Workplace Series, we review why being efficient with our communication is now more important than ever before. Course covers distinguishing between efficiency and efficacy (being effective), best practices and tips for email composition, and pointers for communicating about technical matters. All topics are grounded in principles based around communication richness. The latter part of the workshop includes a few tips and tricks on how to be efficient after mastering efficacy, including on overview of keyboard shortcuts within Outlook to make the most of your time in your inbox.
Part 1 of 3 – Proficient Email Management
Part 3 of 3 – Professional Instant Messaging
Teams or Zoom link will be provided the day of class.